We help professional services firms identify opportunities for growth and profitability to generate a measurable 3:1 Return. Guaranteed.
We develop process measures that communicate the value proposition of your organization from frontline to executive. This instills a culture of continuous improvement that pays dividends long after the project is complete. Working together with your team, we engineer workplaces that work; improving delivery, increasing productivity and enhancing your customer experience. We empower teams to act while generating incremental improvements that add up to impactful results.
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Propel’s Process Improvement Methodology ensures that organizations are self-sustaining. The team was able to ingrain a culture of continuous improvement at our workplace. Four years later, I was still able to use the techniques Propel showed me to build capacity in our processes and improve the Client Experience.Melanie DufourClient Experience Manager, GroupHEALTH
You have done an excellent job. Many thanks to you and your entire team. We now have a Master Standard Operating Procedure document for the Insurance Services Branch. This is a great milestone of achievement and we are indeed grateful to your team for a job well done. We sincerely hope to keep the good relationship going forward for continual improvement and future changes. Once more, on behalf of the entire department I say a big thank you.Gregory IgboduduTeam Lead, Regional Municipality of Wood Buffalo
Our experience was excellent. The consultants partnered with our team and the VP of Operations to work together to achieve a common goal. Propel’s experience and knowledge of operational methodology allowed us to re-engineer our processes and as a result we were able to increase our capacity by 30%. I would certainly recommend Propel to distribution entities in the financial services business.Paul IsaacsonPresident, Daystar Financial
Propel are the best business process review professionals that both myself and Credential have worked with. Over four years ago they worked with us on a business process review and four years later we are still using the strategies and tactics they introduced to us. I would not hesitate recommending them to any firm that is looking to streamline processes and further engage staff.Ernie NichiporikRegional Vice President, National Bank of Canada