Preventative care allows your business to thrive during periods of growth. The Law landscape in British Columbia has been changing over the past decade with…
Saghi AhmadiSeptember 20, 2019
Now more than ever, consumers are ranking sustainability as a main factor in their buying decision. With this shift in behaviour, companies are forced to…
Saghi AhmadiSeptember 20, 2019
If you have an organization that is currently facing rapid growth, your current customer service model may not be effectively serving the organization. Even throughout…
Propel SolutionsJune 3, 2019
If you are like most businessowners preparing your business for sale, the sheer number of tasks that you must undertake to ensure a smooth transition…
Adam MillerJune 3, 2019
Growing your business requires heavy capital investment and a lack of sufficient working capital can suffocate your business growth and prevent your business from acting…
Propel SolutionsDecember 21, 2018
In our last issue, we talked about how to implement Process Metrics in your department. Now that you have identified the KPI’s to measure customer…
Propel SolutionsDecember 20, 2018
Building on parts 1 and 2 of this KPI series, part 3 is about implementing metrics. Implementing metrics involves both technical pieces such as refining…
Propel SolutionsDecember 18, 2018
How greater flow can increase efficiency in your business’ customer service “Water is powerful. It can wash away earth, put out fire, and even destroy…
Propel SolutionsDecember 13, 2018
