Our mission is to instill a culture of continuous improvement that optimizes business performance, paying dividends long after our team has left.
Our proven Continuous Improvement workshops are the starting point to transforming your business. Our team of change coaches and consultants will work directly with the key stakeholders in your business, teaching and demonstrating how to apply leading Process Improvement and Continuous Improvement techniques to increase engagement and improve service delivery across all work areas.
We work directly with client staff and managers to identify roles, touchpoints, systems interactions, tasks and documents required. To do this, we will work alongside staff and managers to facilitate critiquing sessions that will identify key opportunities to prevent inefficiency. By involving staff and managers it begins to build a culture of Continuous Improvement that will continue far after the last Propel Solutions consultant has walked out the door.