Concurrently escalate the customer experience and product margins.

We work closely with consumer goods companies to identify the opportunities that maximize value and increase revenue. Engaging your operations, we search for and correct inefficient processes, while developing systems to measure the value you provide to your customers. This customized framework gives your team the tools to accelerate performance in today’s highly competitive environment.

 

 

Improve the customer experience while increasing product margins

We help today’s consumer goods companies identify opportunities to maximize the value delivered to the customer while increasing product margins.  Effectively managing an integrated supply chain is critical to enabling greater production efficiency, and control processing costs. We are masters at identifying non-value added time, because we effectively observe your working environment as it happens.

As a result, we develop customer-centric operating measurements to deliver daily data on the value being provided to your consumer. Leveraging the customized continuous improvement framework, your team will have the top notch tools to accelerate in today’s highly competitive environment.

Our approach ensures that your people are the key drivers of the change

Propel brings an experienced team with deep industry knowledge and a powerful Methodology to every initiative.  Below are some of the key activities you can expect to see during the project:

Defined Key Performance Metrics (KPIs) – we will create a framework to identify the Key Metrics including Service Levels, Productivity, Speed and Quality for Key Processes. These measures can be used to determine the current level of performance as well as measure the success of the implementation.

 

Review of Current Practices and Tools – Propel will conduct a thorough as-is analysis from which we can then design sustainable solutions. This includes mapping key processes, gathering and analyzing financial/operating data, conducting direct observations and mapping out management tools.

 

Identification of Quick Wins – We will identify and assist with the implementation of simple process improvements that do not require systems implementation.

Assessed Impact of Non-Value-Added Activities – Propel will perform process observations to uncover the customer value-added and non-value-added activities.  These observations will highlight manufacturing capacity.


Change Management Strategy
– Propel will conduct an initial assessment of the organization to identify the change readiness.  We will then be able to provide a comprehensive plan to address change management needs for the project.

 

Team Lead Roles Assessment – we will provide a thorough analysis of the current Team Lead/Managers roles and responsibilities to identify if there are opportunities to increase “Active Management” Time.

 

Ownership of change – Our approach ensures that your people are the key drivers of the change and that they will continue to maintain ownership over their processes as they collectively optimize operations.

Solutions

Process Documentation
Rapid Lean Assessment
Microsoft 365 Transformation
Process Improvement
Lean Improvement Training
We build lasting relationships

Case Studies

Petcurean Process Analysis

Customer Service Review for Stormtech

Marketing Process Review for RC Pet Products

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